Terms Of Use

Last Updated: May 12, 2026

This website, WWW.CYNTHIAFEHR.COM, including all pages, content, and subdomains (collectively, the “Site”), is owned and operated by Cynthia Fehr (“Company,” “we,” “us,” or “our”).

These Terms of Use (“Terms”) govern your access to and use of our Site and any services, programs, coaching, digital products, resources, content, emails, social media, memberships, or offerings made available through the Site (collectively, the “Services”).

By accessing or using this Site or our Services, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please discontinue use of the Site and Services immediately.

USE OF OUR SITE AND SERVICES

By using this Site or accessing our Services, you represent that you are at least 13 years old.

We strive to keep all information on this Site accurate and up to date; however, we make no guarantees regarding the completeness, reliability, or accuracy of any content. We reserve the right to modify, update, suspend, or discontinue any aspect of the Site or Services at any time without notice.

If you would like your personal information removed from our systems, please contact us at info@cynthiafehr.com. Please review our Privacy Policy for additional details regarding how we collect, use, and store personal information.

FEES AND REFUNDS

Fees

All fees are listed in Canadian Dollars (CAD) unless otherwise specified and are subject to change without notice.

By making a purchase through our Site, you authorize us and any third-party payment processors we use to charge your selected payment method for the total amount due, including applicable taxes.

Refund Policy

Due to the immediate access provided to digital materials and educational content and services, refunds are not available once a purchase has been completed.

By purchasing from this Site, you acknowledge that you have reviewed the details of the product, program, or service prior to purchase.

If you experience any issues accessing your purchase, please contact us at info@cynthiafehr.com, and we will make reasonable efforts to assist you.

Chargebacks

You agree to contact us first and provide fourteen (14) days’ notice to attempt to resolve any issue before initiating a chargeback.

Any chargeback initiated without prior contact may result in immediate revocation of access to Services, memberships, programs, bonuses, or digital materials previously provided.

We reserve the right to provide proof of purchase, login activity, download history, or other relevant evidence to payment processors in response to chargeback disputes.

Payment Authorization

If you purchase a payment plan or recurring subscription, you authorize us and our third-party payment processors to store and process your payment information for future authorized payments until your balance has been paid in full or your subscription is cancelled.

Subscriptions & Recurring Payments

Certain Services may be offered on a recurring subscription basis.

By purchasing a subscription, you authorize us to automatically charge your selected payment method at the recurring rate and frequency disclosed at the time of purchase unless and until you cancel.

You are responsible for all recurring charges incurred prior to cancellation.

You may cancel your subscription at any time through your account settings or by contacting us at info@cynthiafehr.com.

Unless otherwise stated, cancellations must be made at least twenty-four (24) hours before your next billing date to avoid future charges.

INTELLECTUAL PROPERTY

Ownership of Intellectual Property

All content on this Site and within our Services, including but not limited to text, graphics, logos, videos, downloads, digital products, branding, educational materials, designs, images, trademarks, and other proprietary materials (“Intellectual Property”), is owned by Cynthia Fehr unless otherwise stated and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, republish, upload, distribute, sell, or exploit any content from this Site or our Services without our prior written consent.

Linking to Our Site and Social Media

You may link to our Site provided that the link does not imply endorsement, sponsorship, or affiliation with us where none exists.

You may not copy, repost, republish, or distribute our content on your own website, social media platform, or elsewhere without our prior written permission.

We reserve the right to request removal of any unauthorized use of our content.

Digital Product License

When you purchase or access any digital products, resources, programs, downloads, memberships, or educational materials (“Digital Products”), you are granted a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use only.

You May:

Access and use the Digital Products for personal use only;
Download or print materials for your individual use.

You May Not:

Share, resell, sublicense, distribute, or reproduce the Digital Products;
Share login credentials or account access with others;
Modify or create derivative works from the Digital Products for resale or distribution;
Claim the Digital Products or any portion thereof as your own work.

Violations and Enforcement

We reserve the right to revoke access to our Site or Services for any misuse or infringement of our Intellectual Property rights.

We also reserve the right to take appropriate legal action to protect our Intellectual Property.

Media Release

By voluntarily submitting testimonials, photos, comments, reviews, or other content to us, you grant us permission to use such materials for marketing, promotional, educational, and business purposes unless you expressly request otherwise in writing.

SECURITY

General

While we take commercially reasonable measures to protect your information, no method of internet transmission or electronic storage is completely secure.

Accordingly, we cannot guarantee absolute security and you acknowledge that any transmission of information is at your own risk.

Account Security

You are responsible for maintaining the confidentiality of any login credentials associated with your account.

If you suspect unauthorized access to your account, please contact us immediately.

Third-Party Platforms

We may use third-party platforms and payment processors to deliver Services and process payments. Your information may be stored or processed through those third-party providers.

Please review our Privacy Policy for additional information.

Confidentiality

Communications submitted through the Site, email, contact forms, or social media are not considered confidential unless otherwise agreed to in writing.

USER CONTENT & COMMUNICATIONS

By submitting comments, testimonials, messages, or other content to us, you grant us a worldwide, royalty-free license to use, reproduce, publish, and display such content in connection with our business unless you expressly request otherwise.

You agree not to submit or post content that is:

unlawful,
defamatory,
abusive,
misleading,
infringing upon the rights of others,
spam or promotional in nature.

We reserve the right to remove or moderate content at our sole discretion.

Prohibited Conduct

You agree not to misuse the Site or interfere with its operation, including through hacking, introducing malicious code, or attempting unauthorized access to systems or data.

We reserve the right to report unlawful activity to appropriate authorities.

ASSUMPTION OF RISK & DISCLAIMERS

Assumption of Risk

Your use of this Site and Services is entirely at your own risk.

You acknowledge that you are personally responsible for any decisions, actions, or results arising from your use of the Site, Services, or any information provided through them.

Warranties Disclaimer

The Site and Services are provided “as is” and “as available” without warranties of any kind, express or implied.

To the fullest extent permitted by law, we disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.

No Guarantees; Testimonials Disclaimer

Any testimonials, examples, or shared experiences presented on this Site are illustrative only and do not guarantee that you will achieve similar results.

Every parent, child, and family situation is unique, and individual outcomes will vary.

Results Not Guaranteed

We make every effort to provide supportive, educational, and helpful content and services; however, we cannot guarantee specific results or outcomes from your use of this Site or Services.

Results depend on many factors outside of our control, including individual circumstances, consistency, support systems, and implementation.

Third-Party Disclaimer

We are not responsible for the actions, conduct, content, products, or services of third parties linked to or referenced on this Site.

Technology Disclaimer

We make reasonable efforts to ensure the Site and Services function properly; however, we do not guarantee uninterrupted access, error-free functionality, or the absence of viruses or other harmful components.

Artificial Intelligence Disclaimer

We may use artificial intelligence (“AI”) tools to assist in creating or improving content, resources, and customer support.

While we review and refine materials shared through our Site and Services, we make no guarantees regarding the accuracy or completeness of AI-assisted content.

Educational Purposes Only

Your use of this Site, podcast, emails, social media content, programs, or Services does not create a therapist-client, medical, psychological, or healthcare professional relationship between you and Cynthia Fehr.

All content shared through this Site and related platforms is provided for educational and informational purposes only and is not intended as medical, psychological, therapeutic, legal, or professional advice.

You should always seek the guidance of a qualified healthcare provider, therapist, physician, psychologist, or other licensed professional regarding your individual situation.

Any communication submitted through this Site, email, contact forms, or social media does not create a confidential or privileged relationship.

Third-Party Contributors

We may occasionally feature guest contributors or third-party content.

Any opinions expressed by third parties are their own and do not necessarily reflect our views.

We are not responsible for the accuracy or reliability of third-party content.

ONLINE STORE DISCLAIMER

Certain products or Services may be available exclusively online and may be offered in limited quantities.

We reserve the right to limit or discontinue products or Services at any time without notice.

We do not guarantee that products, Services, or digital materials will meet your expectations or that any errors will be corrected.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Cynthia Fehr and any affiliates, contractors, employees, agents, or representatives shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of the Site or Services.

Our total liability for any claim relating to the Site or Services shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim.

INDEMNIFICATION

You agree to indemnify and hold harmless Cynthia Fehr and any affiliates, contractors, employees, agents, or representatives from and against any claims, liabilities, damages, costs, or expenses arising from your violation of these Terms or misuse of the Site or Services.

AFFILIATE DISCLAIMER

We may occasionally use affiliate links on this Site. This means we may earn a commission if you purchase through certain links at no additional cost to you.

We are not responsible for the quality, accuracy, or delivery of third-party products or services.

TERMINATION

We reserve the right to terminate or restrict your access to the Site or Services at any time, without notice, if we believe you have violated these Terms.

DISPUTES & GOVERNING LAW

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Any disputes arising from these Terms or your use of the Site or Services shall be resolved exclusively in the courts located in Medicine Hat, Alberta.

Before initiating legal action, you agree to first contact us at info@cynthiafehr.com and attempt to resolve the issue informally.

GENERAL PROVISIONS

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cynthia Fehr regarding use of the Site and Services.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

Updates to These Terms

We reserve the right to modify these Terms at any time.

Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

CONTACT

If you have questions regarding these Terms, please contact:

info@cynthiafehr.com